Privacy Policy

Last Updated: September 8, 2026

The Fox and The Farmhouse respects your privacy. This Privacy Policy explains generally how we collect, use, and protect information when you visit our website, communicate with us, make a reservation, or use our services.
 

Information We May Collect

When you interact with The Fox and The Farmhouse, we may collect information that you voluntarily provide, including:

• Name

• Email address

• Telephone number

• Billing and reservation information

• Arrival and departure dates

• Accommodation selections

• Number of guests

• Special requests or preferences you choose to provide

• Communications you send to us

Our website and service providers may also automatically collect certain technical information, such as your browser type, device information, IP address, referring website, pages visited, and general website usage information.
 

Reservations and Payments

When you make a reservation, information necessary to process and manage your stay may be collected by The Fox and The Farmhouse and/or our booking, payment, property-management, or reservation service providers.

Payment card information may be processed by third-party payment processors and reservation providers. The Fox and The Farmhouse does not necessarily receive or store your complete payment card information when payment information is processed through these third-party systems.
 

How We Use Your Information

We may use information we collect to:

• Process and manage reservations

• Communicate with you before, during, and after your stay

• Process payments, refunds, or reservation changes

• Provide guest services and respond to requests

• Send reservation confirmations and property information

• Improve our website, accommodations, and guest experience

• Prevent fraud or misuse of our services

• Maintain business and transaction records

• Comply with applicable legal requirements

• Send promotional or marketing communications when permitted by law
   

Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function, understand how visitors use the site, remember preferences, and improve our services.

We may also use third-party analytics or advertising services. These providers may collect information about website activity according to their own privacy practices.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.
 

Third-Party Services

The Fox and The Farmhouse uses third-party companies and platforms to help operate our business. These may include website hosting, reservation systems, payment processing, property-management services, analytics, email communications, and other business services.

When you interact with these services, your information may also be subject to the privacy policies and terms of the applicable third-party provider.

Our website may also contain links to websites operated by other businesses. We are not responsible for the privacy practices, security, or content of websites that we do not operate.
 

Marketing Communications

If you choose to receive promotional emails or other marketing communications from us, you may unsubscribe by following the instructions provided in those communications or by contacting us.

Reservation confirmations, check-in information, safety notices, and other communications directly related to a reservation may still be sent when necessary to provide your stay.
 

Information Sharing

We do not sell your personal information in the ordinary meaning of the term.

We may share information with service providers when reasonably necessary to operate our business, process reservations or payments, provide guest services, maintain our website, or comply with legal obligations.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our property, guests, business, or legal rights.

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Information Security

We take reasonable administrative and technical measures to protect personal information under our control. However, no website, electronic communication, or online storage system can be guaranteed to be completely secure.

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Data Retention

We may retain reservation, transaction, communication, and other business information for as long as reasonably necessary for business, accounting, tax, legal, fraud-prevention, and recordkeeping purposes.

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Children's Privacy

Our website and online reservation services are not directed to children for the purpose of collecting personal information. We do not knowingly seek to collect personal information directly from children through our website.

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Your Privacy Choices

You may contact us to ask questions about personal information you have provided directly to The Fox and The Farmhouse or to request that we correct or update that information, subject to applicable legal, accounting, reservation, and recordkeeping requirements.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or legal requirements.

When we make changes, we may update the "Last Updated" date at the top of this page.

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Contact Us

If you have questions about this Privacy Policy or how The Fox and The Farmhouse handles personal information, please contact us through the contact information provided on our website.

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The Fox and The Farmhouse
Winder, Georgia

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